Privacy Policy

We know that the privacy of your personal information is important to you. We respect your privacy and are committed to maintaining the confidentiality and security of any personal data which we receive from you and retain on your behalf.


We are committed to responsible data management and comply with applicable data protection legislation. We apply industry best practices to protect the security of the data stored on our systems. We will collect, store and use your personal information only to support and enhance your relationship with us. We will not sell your personal information to anyone. We will not disclose your personal information to anyone outside the Cybronet organisation, except as necessary to our trusted partners and suppliers to enable our to provide services to you. 

You can browse the non-interactive parts of our website without giving us any personal information, although automated information is conveyed about your computer or mobile device and the pages on our site you visit. If you don’t agree with our Privacy Policy, you should not create an account or use our interactive services. 

You may contact us directly if you have any questions or concerns about the privacy of data you give us. 

We may collect information from you via this website or by e-mail, telephone, live chat sessions, or alternate electronic or paper communication.

Location usage on Mobile App

When you download and/or use Cybronet Employee Mobile App and Cybronet App through your device, we may receive information about your location and your device, including a unique identifier number for Your device, device model, operating systems, versions, software, file names and mobile network information. We may use this information to provide You with location-based services including but not limited to updating subscriber’s location, tracking technician location to allocated tickets based on proximity to subscriber and update location of leads for deployment. When you use the mobile app through the telecommunication device, we collect your location data. If you permit the app to access your location through the permission system used by your mobile operating system. We may also collect the precise location of your device when the App is running in the foreground or background. We may also derive your approximate location from Your IP address.

 

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